Returns & Exchanges
At Village, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items in their original condition. Whether the fit wasn't quite right or you've changed your mind, we are here to make the exchange process seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.