Frequently Asked Questions
Everything you need to know about shopping with Village.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for all domestic customers.
How do I know which size to order?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart to ensure the perfect fit for your body type.
Are your materials sustainably sourced?
At Village, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking link. You can also track your package directly through the 'Order Status' page on our website.